Your orders are important to us and we make every effort to process and deliver your orders as promptly as possible.

Contare delivers Australia wide and internationally. We package your product with the greatest care possible and send it out using registered courier and will require a signature during delivery.

Our team processes orders during standard business hours from Monday to Friday. Orders made during weekends or public holidays will be handled on the next business day. Typically, deliveries within Australia arrive within 3-7 business days, while international shipments take approximately 8-14 business days.

When your online purchase is complete you will receive an email notifying you that it has been shipped out. If you are not home when the courier attempts delivery they will leave you a card indicating the option for another delivery time or alternatively direct you to your local post office where you may pick up parcel.

Delivery charges can be viewed before purchase in the shopping cart section after entering relevant delivery location details.

If your order is lost or damaged in transit, please contact us within 5 working days of placing your order so that we may assist you.

For any questions or concerns, our dedicated customer service team are readily available for assistance:

Email: orders@contare.com.au

Phone Head office on +61(02) 8488 8200